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Free Shipping On All Orders - Call our Amazing Customer Service at 1-888-839-3597 or Email us at info@thesoothingcompany.com
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This outdoor fountain is available in 21 Different Finishes. Every finish is hand applied during the production process so color variation is expected.
FINISH SAMPLES AVAILABLE
PLEASE CALL CUSTOMER SERVICE TO ORDER
1-888-839-3597
Your outdoor water feature will be delivered via LTL Truck with Lift Gate Service.
The Carrier your fountain ships with will also call prior to delivery to set up an appointment with you.
Algae/Water Cleaner - Keep your fountain's water clean and clear with outdoor fountain cleaner. Don't worry as it is completely safe for birds and pets.
Underwater Lights - Illuminate your outdoor water fountain to enjoy it during the evening.
Auto-fill System - Keep your water level at the correct level automatically with our auto-fill system. A water line is needed but the auto-fill system is very helpful with keeping your fountain full of water.
Outdoor Fountain Covers - Help winterize your fountain with our covers. Keeps moisture and snow out so your fountain is safe during winter months.
*Due to size and shape, some accessories may not be compatible with each fountain. For questions regarding fountain accessories, please contact customer service.
Maintaining your outdoor water feature is not difficult or time consuming.
Having the right information to keep your fountain clean and running properly is key. Below are some helpful links:
Colors are available in 3 options:
1. No Streak.
2. One Streak down the front face of the fountain (if an optional streak option is listed as available).
3. $125 per extra streak (if an optional streak option is listed as available).
Please call us to order the color option you want.
The Ball and Wok Outdoor Fountain permits the streaming, intelligent water to become the dominant focal point as it streams out from the highest point of the circle and into the bowl underneath.
*Please Note: This fountain is considered CUSTOM MADE due to the finish and stain applied. Cancellation of this order will result in forfeiture of your payment. Also, the stain is hand applied and can vary from the photo/sample shown. If you have concerns about the color, please contact Customer Service and we can provide you with additional information.
It is very important for you to protect your cast stone and pottery fountains, birdbaths, planters and statuary from the freeze-thaw cycle during the winter months. Ideally, cast stone and pottery décor that can collect water, should not be left outside when temperatures dip down to freezing. They should be stored indoors or in a dry protected place such as a covered porch or garage that is away from the elements. This is not always possible, so it is recommended that you completely dry out your décor and add a waterproof cover. This is because any cast stone or pottery component that can hold water and freeze has the potential to crack and crumble. Components such as fountain pedestals which remain in a basin/pool can also crack or crumble.
For more information on winterizing your cast stone fountain and birdbath, click here.
For more information on winterizing your cast stone planters and statuary, click here.
Fore more information on winterizing your glazed and terra cotta pottery, click here.
Is there any manual that shows installation of feature?
Installation manuals should be sent with the shipment. We do also have them available for this feature. Please email us at info@thesoothingcompany.com for installation information.
How much sound does this fountain make ? Are you able to stand near it and let me hear? I am trying to cut a little traffic noise but dont want it too noisy so that I can hear people speaking to me
This fountain doesn't make too much noise. It doesn't have much of a "drop" for water so it will be a subtle bubbling noise. However if you keep the water level down you will get more noise, similar to what is shown in this photo of a similar product:
Would this particular fountain be suitable to set over a raised firepit (approx 6 foot total diameter, 40" round fire area, 18" height)?
For all of our features we recommend them being placed on a solid, flat surface. If you would like to email us photos of your project so we can further assist, please send them to info@thesoothingcompany.com
How many gallons does this fountain hold
This can hold approximately 40-50 gallons. Please note this fountian is currently unavailable.