Please let me know where the electrical outlet should be.

Hello,

There is an opening on both sides of the fountain to run the electrical cord out (towards the bottom).  Any normal wall outlet location will be fine.  We do have customers that put the outlet on the floor next to the fountain and we can even customize the fountain to sit on top of the outlet.

Thank you!

Can you explain more about your 5 stones selection process? Thanks!

It allows you to pick the surface stone from available stones. There will be at least 5 stones to choose from. The stone you pick will be the stone the warehouse sends you. If you do not choose this then the stone that is sent to you will be the next random stone available.

Can this fountain be used for permanent outdoor use or is it for indoors only?

We would need to know if you are placing this fountain outdoors so we can make sure an outdoor hood is ordered with it. We just want to make sure the lighting/electrical is properly protected.

What does the back of the fountain look like? Could this be used as a room divider?

It is not finished on the back, so we wouldn't recommend it. The clear glass option would be your best option for a room divider. Another option is we can custom build a dual panel (front and back) water feature for you. Please email us at info@soothingwalls.com if you want a quote for this option.

Can the shade or color of rocks be chosen? We are looking for a darker shade rather than lighter.

Yes, we can help you with this. We can get black polished rocks if you prefer this option.

Does the fountain have a drain plug? Can the fountain be plugged into regular home electric outlet ? Can clear Plexiglass be installed over the water for protection ?

The fountain does not have a drain plug for safety reasons (indoor fountain)...however the easiest way to drain it would be with a wet/dry vacuum. Yes, the fountain can plug into a normal 110 outlet We do not recommend placing plexiglass in front of the surface as you will need to clean the surface from time to time.

Can the unit be installed as a built in? For example, walls on all sides rather than proud of the wall. What ventilation would be required? Or is there a better product?

The Tranquil River Floor Fountain can be put in a nook. With this fountain, you do need to be able to have access to the top hood and at least 6-8" is needed for clearance above the hood. This is necesarry as you will need to get into the top hood periodically to adjust the water distribution unit and electric unit. To make sure it is not stuck, we also recommend some side cleanrace, however that can be just an inch or two as long as it gives you the room you need to access the top. For further assistance regarding this, feel free to give us a call at 888-839-3597 or email at info@thesoothingcompany.com

is this still available?

This item is made to order and is still available.

Can the outlet be behind the unit so it can not be seen?

The electrical cord will come out of the bottom basin on either side, and the outlet can absolutely be positioned behind the feautre.

Hello - outside the materials selected, how much additional weight would water and the stones provide? I am trying to find a fountain for an upstairs room and have weight concerns.

The weight of the stones is taken into account. The Tranquil River Fountain holds approximately 17-18 gallons of water. The weight of the water would be approximately 142 lbs.

How many gallons of water does the unit use?

This fountain holds approximately 17-18 gallons of water.